ASSOCIATES (vol. 3, no. 1, July 1996) - associates.ucr.edu
_BEEN THERE, DONE THAT, AND GLAD OF IT! THE LIBRARY TECHNICAL ASSISTANT PROGRAM_ by MaryAnn Davison hbladm58@uconnvm.uconn.edu University Library Assistant IV University of Connecticut With all of the incumbent stereotypical pictures of serenity, books and pleasant people, I took a part time job in the small public library in town several years ago. I should have known better than to have all of those stereotypical pictures. After all, I'd been in and out of libraries since childhood as a student, teacher, parent or volunteer. However...there I was, with all of my ignorance hanging out and folks pleasantly showing me the ropes with an entirely new vocabulary. It seems I had just stepped into a new world and it was a world changing rapidly for everyone in it. How fortunate I was to be in that place at that time! For not only did I learn new systems, I learned old systems. The library world was in a turmoil (with the excitement of an expectant parent) of barcoding, retrospective conversion, and planning spaces for computers. To think that I had been hired to do the story hour and a little at the circulation desk! (I wonder, if I'd known what was coming, if I'd have stayed). Soon I began hearing other staff talk about LTA classes. It's relevant here to note that this job was in addition to a full time job in another field plus the duties that accompany single parenthood. So, really, the world was my oyster in a funny sort of way. At first the job was a means to improve the bread and butter. But soon it was more. The place and the people were becoming friends and stimulant and social circle. In that frame, I took my first LTA class with another coworker. The first class was part one of "Practical library procedures". It was focused on public services aspects of the library. Part two, the next semester (or whenever it came around again) was the technical services aspect. I was hooked. Now I had to make a decision. MLS or LTA certificate. Hmmm. 'Couldn't decide right away. But did change the full time job to one in a small private college library. WHOA! Another new world and just as exciting and pregnant with barcoding, retrospective conversion and planning spaces for computers. I continued in the public library as well. (LC numbers by day and Dewey by night!) Some of my new coworkers were in MLS programs so I signed up for a course along with them. I didn't like it. The course was interesting enough ("Issues and trends in...") but the environment and the participants just didn't fan my flame. So, it was decided...and back to the LTA program I ran in earnest. Over the next three years I took one class each semester. They were "Reference services"; "Cataloging and classification"; "Supervision and computers in library applications". Because I already had a bachelor's degree, I was able to transfer credits to "English literature", "Children's literature"; and "English composition I and II". I had now completed the 30 credit LTA program and obtained the certificate. During the three years in the program, I was learning daily everything that all of my coworkers were learning on the job. I feel this was a real advantage because I never felt the strains of the MLS vs. non-MLS. The computer revolution put us all on the same plane. And, as a matter of fact, the combination of my coursework and on-the-job training gave me the qualifications to obtain my current job. (Well, it's not the same job now that it was 10 years ago, but it's the same position... fodder for another article.) Those courses and training alongside other professionals gave me the terminologies, strategies, thought processes, problem-solving logic, intuition and confidence to forge ahead, perform professionally, participate in professional activities and feel equal among my peers in the profession. I enjoy what I do and am earning a living wage to boot. That's quite a lovely combination which many folks in many jobs do not have. So, do I favor certification for library support staff? Maybe, maybe not. I favor professional development, learning new skills, and participation in professional associations. If a full fledged LTA program seems like too large an undertaking, try one class that is of interest. Did the certificate program benefit me? Undoubtedly it provided skills which provided job mobility and improvement (including increased wages and benefits). GO FOR IT....YOU HAVE NOTHING TO LOSE!