ASSOCIATES (vol. 3, no. 3, March 1997) - associates.ucr.edu
*EDUCATION ON THE INTERNET!* by Kirk Rau Asst. Dean Library University of Maine My parents once told me, "The only way to get ahead is to get an education." I agree with that statement, but there are many ways to get that education. Formal schools and colleges are the most accepted way of obtaining that needed education, but some people are able to acquire the information and skills needed to be successful in other ways, primarily though hard work in reading the literature and studying on their own. What method is right for you? It is your decision but we all must continue to learn. Experts say that the amount of information available to society is doubling every three years. This fact, along with the technology revolution, is creating havoc in the library world. CHANGE is the word that has been on most librarians' minds for the past few years. Library staff will have to adjust to change and learn to grow or move aside, because libraries need people who are willing to explore new horizons and lead society into the next century using information as the key to success. I have been in the library business for more than 20 years. For the first 15 years things moved along at a pace such that continuing my education was a plus but not necessary to stay employed. In the last five years if I had not grown and learned the new technologies I would be out of a job. Everyone needs to take responsibility for her/his own future. Some people can get there by reading literature, self-directed study and staff development. Others will need to attend workshops, conferences and college courses in order to meet the ever-changing needs of the library profession. One of the problems I see with continuing education at all levels in the library world is access. With M.L.S. programs closing and only a handful of A.S. degrees around the country, the problem is getting worse. People who are in need of M.L.S. programs can either move to areas that have programs or access some of these distance education programs such as Syracuse University and University of South Carolina. The need is just as great if not greater for paraprofessionals but for the most part people in these positions are place-bound and the financial incentives are not great enough to make relocation feasible. Another issue is that those professional development dollars many times do not trickle down to the paraprofessional level, so paraprofessionals do not have opportunities to go to workshops and conferences. We have to address these needs. The College of DuPage is doing a great job in providing teleconferences, "Soaring to Excellence," which is a start, but we need to provide other options, such as a "degree." To my knowledge there are two A.S. degrees available for library staff which are available as a distance education program: the University of Maine at Augusta and Front Range Community College. Each program appears to have a different curriculum emphasis, which is great, so people can select the program that best meets their needs. From my reading of the literature and understanding of the history of A.S. degrees, most colleges which have offered this degree have not been very successful because there is not enough of a population base to make the programs viable. Distance education seems to be the answer. In Maine that is a proven fact. Two different campuses have tried to create programs in the past and both have closed because of low enrollments. Six years ago the library community came to the University of Maine at Augusta asking if we would create an A.S. in Library and Information Technology using its distance education facilities. Within a year the program was up and running. The program has been very successful with 125 students enrolled as of today, with 25 graduating this year. If library professionals are to continue to learn and improve, the programs that provide education for librarians must also continue to grow, learn and take chances so we can show by example how to be leaders in the years to come. At the University of Maine at Augusta, we have been evaluating and analyzing the curriculum and our delivery method for four years. Because I coordinate the program and do all academic advising for the 125 students, I hear everything about the program's pros and cons. After studying the evaluations, we came to the conclusion that the curriculum was very good but needed a couple of slight improvements. The scheduling of classes and the mandates of the Instructional Television System were creating problems for both students and the faculty. The problems were that our program was not getting the time slots on the ITV system that met the needs of our students. Many of our students are working adults with many responsibilities that are common for adult learners such as jobs, families and school. The other problems were large classes and not enough hands-on experience; there was too much "show and tell." To address these issues we developed a plan. The remedy to the scheduling problem was to create an asynchronous delivery system. A brief description of our asynchronous format: 1. Prerecorded lectures would be sent to students at home. 2. An extensive syllabus would accompany the video lectures. 3. Assignments would consist of readings and a variety of hands on projects at local libraries. 4. Internet searching would be part of most courses. 5. Communication would be on a listserv and E-mail. 5. Maximum enrollment per section would be 25 students. The changes we are making will affect the currently enrolled students in Maine because they have been taking the classes over our ITV system, but we feel that the change is best for all. Change is not easy for many people but as library professionals we need to be ready to embrace it and learn from the new experiences. As we developed our delivery method, the other problems were solved relatively easily. The other areas that were important to address were the problems of lack of hands-on assignments at local libraries and of having the classes integrated into today's technology of E-mail and the Internet. These were valuable additions to the curriculum. The only drawback to the change was the loss of the instant feedback that was available on the ITV system. We will ensure that a toll-free phone line will be available for the few times during the semester when E-mail is not the best way to communicate with the instructor. The hope was that this would enable students to have at least one personal contact with the instructor during the semester. Adapting to change is not easy, but if we expect library patrons to learn how to use the new technologies, we need to be ready ourselves. The Provost gave us permission to test two sample classes during the summer of 1996 to evaluate the new delivery method. The classes were small, with a total enrollment of 24 students. Our evaluation showed: Areas that needed improvement: 1. Quality of videos 2. Logistics of shipping materials Areas of improved quality: 1. Flexible scheduling 2. E-mail and listserv experience 3. Video interviews with library staff in their settings 4. Small classes After the evaluation was done, it was decided that the areas that needed improvement could be dealt with without additional budgets. The major reason why we had problems with the videos and shipping was that we did not allow enough lead time before the start of classes. The evaluations confirmed that fixing these problems was a positive move that would enhance the program. Approval was given to go forward with the changes starting summer of 1997. Not only is the change good for Maine's students, but it allows us to offer the program to anyone around the country who has access to the Internet. One requirement of the program is that the flexible schedule will only be on a weekly basis. In other words, students must work out a schedule that meets their needs but stays on track with each week's assignments. The topics discussed on the listserv will last only one week then go onto the next topic. One reason our program has been successful is that we have been able to reach library staff in the rural areas of Maine. I believe that this program will enable people in rural areas of other states to have the same opportunity to acquire an Associate Degree in Library and Information Technology or just take selected courses for professional development. If students were interested in obtaining a degree from UMA they would take all required library classes from UMA as distance education classes and take other requirements for the degree at local colleges. No residency at UMA is required. Here at the University of Maine at Augusta, we are very excited because we can now provide a more convenient delivery format along with an improved learning experience to Maine citizens and for anyone with Internet access who wishes to improve her/his skills or get an Associate Degree in Library and Information Technology. With very little marketing we already have three students enrolled in the program from states outside of Maine. I think UMA is in a very unique position. We can help to improve the quality of libraries and library service in Maine, but we can also have an impact on other library services around the country. For more information about associate degree programs contact: Library Paraprofessional Clearinghouse http://www.people.memphis.edu~mapepin/para.htm Library Support Staff Resource Center http://rodent.rochester.edu/ssp/ or Kirk Rau Assistant Dean of Libraries Coordinator of Library and Information Technology Program UMA 46 University Dr. University of Maine at Augusta e-mail: kirkrau@maine.maine.edu Tel: 207-621-3341 1-800-696-6000 ext 3341 (Maine only) Fax 207-621-3354