ASSOCIATES (vol. 2, no. 1, July 1995) - associates.ucr.edu
Table of Contents
INTERNET RESOURCES FOR TECHNICAL SERVICES STAFF by Don Dowdey Subject Cataloger NASA Technical Library Hampton, VA firstname.lastname@example.org As Internet connections become more and more common in libraries, technical services employees are often overwhelmed with the problems of finding and using information that helps them to do their jobs. In this article, I want to summarize two types of Internet information that people working in circulation, acquisitions, cataloging, serials, and interlibrary loan departments might find useful. The first section will deal with e-mail lists, giving summaries of recent discussion threads to help you decide which lists might be most interesting to you. The second indicates some of the information available from the World Wide Web by focusing on some of the thousands of links available through ACQWEB. I will give basic information about subscribing to e-mail lists and Web URLs, but you should contact your systems people about how, and whether, these services are available to you. E-MAIL LISTS FOR TECHNICAL SERVICES PERSONNEL To subscribe to a LISTSERV send an email message addressed to the email address provided in the "Subscription Address" field. Leave the subject line blank. The text of the message *must* read: SUBSCRIBE LISTNAME Yourfirstname Yourlastname (LISTNAME means the name of the list..e.g. if the List Name field says LIBREF-L..the LISTNAME is LIBREF-L). Do not include any other text and *leave the subject line blank* as this is being read by a computer program and not a person....the program just won't understand and will bounce back your command if it is not worded as specified above. ACQNET-L The Acquisitions Librarian's Electronic Network LISTSERV@LESTER.APPSTATE.EDU Acqnet is an electronic journal. Subscribers cannot post to the list directly. Posts are reviewed and collected by the editors of the list. A new issue of ACQNET comes out every few days and contains anywhere from 1 to half a dozen posts. Articles include announcements of Conferences on Acquisitions sponsored by ALCTS and others, comments on references products used by acquisitions librarians (such as Global Books in Print), reports from conferences on such topics as "The Wired Collection Manager", evaluations of vendors services, the University of Illinois policy on licensing CDROM products, job announcements, discussion of vendor changes of address, suggestions for searching for out-of-print and foreign materials, the announcement of a new list BACKSERV to provide a forum for the listing of both available and desired serial issues in all subject areas, a request for advice on automating an exchange program, a final draft of a statement of ALCTS's "Principles & Standards of Acquisitions Practice" (and information on how to obtain a suitable for framing copy), a statement from the editor about changes in the list, evaluation of several publishers catalogs available on the Internet (mostly considered to be to sketchy to be useful at the present time), workflow issues for acquisitions departments, and an excellent issue on outsourcing with an annotated bibliography on the topic. AUTOCAT Library Cataloging and Authorities LISTSERV@UBVM.CC.BUFFALO.EDU Although the traffic is heavy, this is an absolutely essential list for anyone who does cataloging. Discussions range from the theoretical (what should AACR3 try to do) to the specifically practical (how do I set up a heading for a USENET group). Recent threads included discussions on smart barcodes, the correct MARC code for unique, but Dewey-based call numbers, whether the LC Bulletin and Changes is worthwhile for smaller libraries, how to send an electronic error message to OCLC, how to code an edition statement for a photocopied book, and how Books In Print on CD ROM might be integrated into acquisitions and cataloging procedures. Of particular note are posts from abroad and from librarians using card and book catalogs, who argue persuasively for or against changes that would effect them. Also, LC and ALA committees regularly post surveys to AUTOCAT concerning changes in rules or procedures, and the list makes wide-ranging discussion possible. CIRCPLUS Circulation and Access Services LISTSERV@IDBSU.IDBSU.EDU Very heavy traffic, but well-focused on circulation concerns. Nearly all issues receive many several responses. Recent threads included eight messages on 3M self check machines, three on converting from manual to automated check-in, six on automation and renovation, three on barcoding collections, eight on the advantages/disadvantages of using cash registers to collect fines, sixteen on circulation of journals, three on circulation of laptop computers, six on dealing with delinquent patrons who graduate, seven on dealing with faculty members' reserve requests, twelve on ways to desensitize materials in large batches, eight on loan periods, nine on searching for missing materials within the library, seventeen on dealing with mutilated materials (especially newspapers), thirty-six on fine policies, twenty-seven on photocopying of reserve materials (including copyright concerns), twenty-four on staff borrowing procedures, nineteen on evaluating student assistants, and five on surveying students about library policies. Although this list has a decided bias toward academic libraries, much of the discussion could apply to public and special libraries as well. Evaluation of staff, copyright issues, use of cash-registers, bulk desensitizing, searching for lost materials, and surveying users are concerns of any librarian. ILL-L Interlibrary Loan LISTSERV@UVMVM.UVM.EDU An indispensable list for interlibrary loan librarians because of the quick help in finding items, especially those located or published in other countries. During this period, documents were located in Australia, and a major supplier of British theses (BLDSC) explained their policies in detail. Another common use of the list is for the announcement of changes in interlibrary schedules because of system failure, moving, or (in one case) pregnancy leave. Other threads included charges for interlibrary loans, requests for evaluation of document delivery services (especially for information on how they handled copyright problems), addresses for publishers, e-mail addresses for interlibrary loan departments, a discussion of increasing postal rates, a summary of responses on the effect of the OCLC First Search/ILL link on ILL requests, and discussions of work flows. SERIALST Serials in Libraries LISTSERV@UVMVM.UVM.EDU Excellent list for serials catalogers. Recent threads dealt with specific questions on specific journals, bindery concerns, experiences with cancelling the print version of Chemical Abstracts in favor of on-line access (eight different types of libraries reported substantial savings and no accreditation problems), policies on circulating periodicals, discussion of CONSER's core record proposal, comparison of journal holdings in several large public libraries, concerns from Abstracting and Indexing companies about changes in their subscription charges, ISO standards for serials holdings in OPACs, and treatment of uniform title qualifiers. LIBADMIN Library Administration and Management LISTSERV@UMAB.UMD.EDU A very heavy list, but postings contained many different perspectives, from academic, public, and special libraries. Many threads concerned issues of interest to any Technical Services supervisor, including software for statistics gathering, borrowing privileges for different types of patrons (including alumni and public library board members), ways to deal with 3M security system's computer interference (unfortunately, there was consensus only on the fact that this is a big problem), organizing Friends of the Library groups, advice and comments on the advantages and disadvantages of compact shelving, food and drink policies, ways to organize serials workflows, suggestions for library science research (especially in how patrons use OPACS), the effect of Oregon's anti-gay referendum on libraries, self-checkout systems, telecommuting, and wet-process microform reader/printers. An interesting thread dealt with the issue of gender in library supervisory and administrative positions. This is an eclectic list with valuable information for any Technical Services personnel with administrative responsibilities. It would be very useful for those serving on Library policy committees. PACS-L Public Access Computer Systems--Receives CURRENT-CITES (Monthly Letter for Library Technology) LISTSERV@UHUPVM1.UH.EDU A heavy list, but very informative on all issues concerning computers in libraries. Recent threads included comments on Internet kiosks in Post Offices, Internet access for public and academic library patrons, software for creating newspaper indexes, building WWW homepages with WYSIWYG (What You See Is What You Get) software, hardware and software for the physically handicapped, getting access to sound files in Mosaic, and ways to protect computer mice from theft. Current Cites is regularly posted to PACS-L. Published by Information Systems Instruction & Support of the Library of the University of California, Berkeley, a recent issue had articles reviewing recent publications on electronic publishing, multimedia and hypermedia, networks and networking, and optical disc technology. Current Cites can also be subscribed to separately by sending the message "sub cites [your name]" to email@example.com, replacing "[your name]" with your own name. PACS-L and Current Cites are highly recommended for any Technical Services personnel with responsibilities or interests in computers in libraries. LIBSUP-L Library Support Staff LISTPROC@U.WASHINGTON.EDU A very heavy list, but obviously one which participants enjoy. While the tone is more irreverent than some lists, the topics discussed are serious. Several of the posters mentioned that they were working toward the MLS. Recent discussion included accessing OCLC through the Internet (requires a password), a discussion of problems of searching different OPACS focusing on keyword vs controlled vocabulary searching, and how to effectively use volunteers in a library. On a lighter note, there was also a discussion of the different traditions which Libraries have for celebrating holidays. An excellent resource for paraprofessionals who want to feel a part of a larger group of workers. PUBLIB Public Libraries LISTSERV@NYSERNET.ORG Postings to this list are done in digest form, so that each message has several separate posts within it. Recent posts covered such topics as fines, special services for older adults, management of electronic records, internet access policies for patrons, budgeting, dial-in reference service, TQM and libraries, fax policies, marketing public libraries, censorship, conference announcements, inter-library loan, pamphlet circulation policies, internet kiosks in post-offices, library fees, weeding policies, Library Journal's annual public library questionnaire (sent out for online response), bookmobiles, and computer security in a Windows environment. Highly recommended for all Technical Service personnel working in public libraries. WORLD WIDE WEB RESOURCES ACQWEB URL: http://www.library.vanderbilt.edu/law/acqs/acqs.html This is a wonderful web-site. This summary of what it offers is in no way exhaustive, but merely suggestive. Anyone working in technical services should look at it. Divided into eight large sections, ACQWEB offers access to literally thousands of resources on the Web. 1) VERIFICATION AND COLLECTION DEVELOPMENT TOOLS (LIBRARY CATALOGS AND BIBLIOGRAPHIC SERVICES): Offers access to authorized users of OCLC, RLIN, and WLN databases. Also has links, for authorized users, to research databases and full-text online resources, including Dialog, Nexis/Lexis, UnCover, and GPO Access. In addition, ACQWEB offers access to virtually all library catalogs on the Internet. 2) ASSOCIATIONS AND ORGANIZATIONS: Homepages for twenty-four Associations and Organizations, including ALA, with conference and workshop announcements; OCLC, including online versions of Technical Bulletins, Bibliographic Formats and Standards, a manual on cataloging Electronic Resources, and Tape and Record Export Formats Change Notices; CARL, including access to UnCover, the journal table of contents service, and several databases which require passwords, including Dialog, H.W. Wilson, and UMI; the Antiquarian Booksellers Assocition of America, with a searchable index of members current catalogs. 3) NEWSLETTERS, JOURNALS AND LISTSERV ARCHIVES: Offers access to thirty-one sites, including current and back discussions/issues from the e-mail lists and electronic journals ACQNET, ALCTS Network News, Biblio, Newsletter on Serials Pricing Issues, Citations for Serial Literature, MC Journal: the Journal of Academic Media Librarianship, Current Cites, PACS-L, and Serialst. 4) WEB REFERENCE RESOURCES: Offers access to specific information of interest to Law and Music Librarians. The Law link includes Law and Politics Book Reviews, e-mail directory of Law School Faculty and Staff, an archive of Law e-mail lists, and access to 26 Law Library Catalogs. The Music link seeks to be "a relatively complete set of all music resources available" and includes discographies arranged by subject, a list of music e- mags, access to music libraries, including the International Library of African Music, and access to many other gopher and Web sites devoted to music. 5) PUBLISHERS: Offers access to 543 publishers catalogs, several which offer online searching of their complete catalogs and online order forms. Also includes an index to publishers e-mail addresses. 6) LIBRARY AND INFORMATION SCIENCE: Offers access to 26 sites, including the Acquisitions Department Homepages from MIT and Cornell; Vianne Tang Sha's Guide to Cataloging Resources on the Internet; and the Library of Congress, including its Technical Services subdirectory. 7) GENERAL REFERENCES SOURCES: Access to dictionaries, postal information, including UPS and FedEx package tracking, US Postal rates from Pitney Bowles, a searchable Zip Code directory, and AT&T's 800 Number Directory. 8) WEB NEWS FOR ACQUIRING MINDS: A MS. ACQUISITIONS' BYLINE: This section serves as a place to announce additions to the main Homepage. It is regularly updated. As the Internet continues to grow, the amount of useful information on it continues to expand. These e-mail lists and WWW pages only hint at the amount of information available.