ASSOCIATES (2013, March, v. 19, no. 3)


Zachary Emanuel, Fayetteville, North Carolina

Circulation Manager
Davis Memorial Library
Methodist University

Where do you work and what do you do?

I work at Davis Memorial Library on the campus of Methodist University. We are located in Fayetteville, NC. I have recently been promoted to circulation manager. Before that I was a circulation assistant here for two years.

How did you get involved in library work?

I got involved in library work by first taking a library class when I was in high school at Lumberton High. I really enjoyed my semester in that class and it was usually the high point of the day. I then had a part-time evening library position at the University of North Carolina at Pembroke, from where I earned my undergraduate degree. While working there I was looking for a full time position. That is when I found the circulation assistant position at Davis Memorial Library.

Describe Support Staff activities in your area

The circulation department does everything from customer service to the normal circulation jobs, to jobs that are not usually associated with the circulation department. The circulation department has the best customer service on campus. We always try to help patrons as best we can, even if the question may not be for someone in the library. We will find out who the correct person the patron needs to speak to and point them in the right direction. We also do the usual jobs that go along with circulation: restocking paper, shelving books, shelf reading, helping patrons find books or articles, moving items throughout the library when rearranging, creating flyers for upcoming events, helping with computer issues, and more. Some of the jobs that the circulation department work on, that some other circ. departments might not get to work on, are book displays, running the Facebook account for the library, and putting on events like our poetry night, which is the biggest event we hold.

Final Comments

I have really enjoyed my time here at DML: from starting out on the desk, helping students, and being one of the recognizable faces of the library, to now being circ. manager and primarily doing work in the back at my desk, delegating, managing, and planning activities and events. I was and still am very lucky to have a great supervisor and other great circulation staff members working around me. My two and a half years here has really strengthened my conviction that the library is definitely where I want to spend my career, and this library and campus in particular is a great place to do it.