Welcome to ASSOCIATES! This journal is a forum for and about library support staff issues. ASSOCIATES is published three times per year in March, July, and November. Subscription is FREE!

ISSN 1077-6613

November 2013 (Vol. 20, no. 2)

From the Editor

One of the features in this issue is about Touro Law School participating in a community project. If any other libraries are doing or have done something similar, we would be pleased to receive your stories.

As another year is drawing to a close I would like to thank the many people who contributed to Associates during 2013. Specifically, Jim Clark for his work with the webpage and Assistant Editor Julanna Hennessy, Sue Knoche for her regular columns, Michael Brooks for his informative reviews, Allison Sloan for her interesting articles and Karen Hilderbrandt for her news from Canada. Associates relies on the contributions of many people and to each of those involved in this year’s issues, thank you.

I wish all our readers a Merry Christmas and Happy New Year/Holiday Season.


Be It Ever So Humble… by Sue Knoche
When there’s a bump in the road of life, sometimes the reflections of others can help the spirit.


Reader Response
What is your most memorable experience of a library you visited?
Our responses cover a variety experiences from a variety of libraries.

Touro Law School Gets ‘Psyched’ About Fall Cleanup by Kimberly Barbato
Faculty, staff and students participate in a project of significant benefit to their community.

CSU@ALIALT 2013 by Mary Carroll
A brief report of the Library Technician’s Symposium held in Australia in October.

Library 2.013 Worldwide Virtual Conference Oct 18-19 by Julanna Hennessy
Julanna provides a review of this year’s all day and all night virtual conference.

News from Canada by Karen Hildebrandt
Some of the latest library activities happening in Canada.

LIBRARY EXPEDITION in the Galapagos by Allison Sloan
Allison shows us what a wonderful experience visiting the Galapagos Islands would be.


For this issue we have many more Spotlights than usual. We are focusing on individuals who are undertaking full time or part time library paraprofessional courses, certification or accreditation or have recently completed a course.

Jeff Cross, New South Wales, Australia

Kate Culver, Georgia, USA

Ros Jennings, Exeter, Devon, England

Patricia Langille, Nova Scotia, Canada

Sandra Leifeld, Illinois & Massachusetts, USA

Kylie Rose, New South Wales, Australia

Tim Yale, Ontario, Canada


Improve Your Web Browser Security and Privacy With Browser Add-Ons by Michael D. Brooks
‘Pop ups’ can be very annoying when you are browsing the WWW. Michael shows us some of the ways they can be managed.