Welcome to ASSOCIATES! This journal is a forum for and about library support staff issues. ASSOCIATES is published three times per year in March, July, and November. Subscription is FREE!

ISSN 1077-6613

March 2010 (Vol. 16, no. 3)

To and From the Editors

To and From the Editor by Kevin Dudeney


My View From The Back Room Water Closet by Carol Borzyskowski
Changes in the title and changes at work to keep the library a vital asset for the community.

Bear Thoughts #12: Information Explosions and Their History by Frank Exner, Little Bear
We think we have information overload, it’s nothing new.

Be It Ever So Humble… by Sue Knoche
Life presents us with many ups and downs. Sue gives us a few tips on how to handle the downs.


Does your library use web 2.0 applications, such as blogs, wikis and/or social networking sites, such as, Facebook or Flickr? If so, how are they used by your library service and how effective are they? Or if your library has made a decision not to use them, why?
As many would suspect the answer to this months question/s is, yes, no and somewhere in between.

Access to Library Services: Breaking Barriers That May Exist for Patrons with Disabilities by Yolyndra Green
Yolyndra talks about library staff and their interaction with users with disabilities.

News from Canada by Karen Hildebrandt
What has been happening just over the border, within the same border or half a world away.

Emotional Intelligence in the Workplace by Tinker Massey
Sometimes at work we really do think it is all about us. Here are some suggestions to make it about everyone else.


Sunita Sagade, Sydney, Australia
Sunita is a Library Technician at the Corrective Services, NSW Library.

Kareen Turner, Fayetteville, Arkansas
Kareen is the Lending Unit Supervisor, Inter Library Loans, Mullins Library, University of Arkansas and is an active member of ALA – LSSIRT.


Amlodipine What? by Michael D. Brooks
Michael shares with us his search for the right information.

Book Reviews by Gemma Siemensma
Book reviews, that’s what it is.

Library Association/Conference Information

Canadian Library Association CLA 2010 National Conference and Trade Show
Shaw Conference Centre, June 2 – 5, 2010, Edmonton, Alberta.

Through the Looking Glass
32nd Annual NYSLAA Conference, June 9 – 11, 2010, Corning, NY.

ALA Annual Conference & Exhibition
June 24-29, 2010, Washington D.C.